You can check eligibility and verify benefits in a few different ways.
- Click the chat icon on this page to get help now
- Check electronically through your EMR or medical record system using our Payer ID: SANA1
- Call our support line at (833) 726-2123
For prior authorization (pre-certification), call our utilization management partner, Valenz, at (877) 608-2200.
Please have the following information ready when contacting Sana:
- Patient Name
- Patient Date of Birth
- Member ID Number
- Provider office NPI number
Example of a Sana medical ID card:
Have additional questions for Sana? You can reach us quickly via chat at sanabenefits.com/chat Monday through Friday, 7 AM–7 PM CST, or at firstname.lastname@example.org or (833) 726-2123.