Sana Benefits provides members access to either the HealthSmart Physician & Ancillary Only network or the HealthSmart Preferred PPO network, depending on their group’s selected plan. Network access can be verified by checking the member’s ID card.
Claims & Payment Information
If your practice is in-network, Sana will process claims at the HealthSmart contracted rate. However, if your practice is also directly contracted with Sana, the Sana rate will apply instead.
For questions regarding HealthSmart contracts or rates, please contact the HealthSmart Provider Relations team at (800) 687-0500.
Submitting Claims to Sana
All claims should be sent directly to Sana using the address and electronic payer ID found on the back of the member’s Sana ID card.
Additional Provider Options
Sana’s agreement with HealthSmart is non-exclusive, meaning providers are free to participate in other networks. If you’re interested in expanding your visibility, you can join Sana’s provider community to be featured in our member-facing provider search.