Sana partners with best-in-class Pharmacy Benefit Managers (PBM) SmithRx to provide pharmacy benefits to our members and access to over 75,000 retail pharmacies nationwide.
SmithRx is committed to lowering your out-of-pocket medication costs by:
- Applying the best available price at the point of sale
- Working with industry-leading partners such as Amazon Pharmacy, Walmart Mail Order Pharmacy, and Mark Cuban Cost Plus Drugs through SmithRx
- Offering Mail-Order Rx - you get a three-month supply for the cost of two — or less!
To create a SmithRx account, follow these steps:
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Visit the SmithRx Member Portal: Go to https://www.smithrx.com/portal.
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Click “Create an Account”: Look for a button or link to sign up or create an account.
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Enter Your Information: You’ll need to provide:
- Your name (First & Last Name (This must match the spelling and format provided by your employer. Please reach out to your HR department if you are having issues.)
- Date of birth
- Member ID (this can be found on your Sana ID card)
- Personal Email address
- Phone Number
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Set Your Password: Choose a secure password and complete the sign-up process.
- Must be at least 10 characters long
- Use mixed-case letters
- Include at least 1 number
- Include a special character or symbol
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Verify Your Email: You may receive a verification email. Follow the instructions in that email to activate your account.
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Log In: Once verified, you can log in at https://www.smithrx.com/portal to manage your prescriptions, view coverage, and search for affordable pharmacy options.
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New! Use SmithRx's Find My Meds tool to find the lowest available price within your designated search area!
- Sort by price
- Sort by distance
- Sort by pharmacy rating
Tip: You may not need to use the 2-digit ID Card suffix when creating a new SmithRx account.
What savings programs does SmithRx offer to keep prices low?
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SmithRx Assist
Automatically applies the best-available generic drug prices at the point of sale -
SmithRx Access
Helps the pharmacy apply copay coupons to medications that help reduce the cost of prescriptions, allowing you to have a low or $0 copay while also helping your employer save on pharmacy benefit costs -
SmithRx Access Plus
Offers assistance in obtaining high-cost specialty medications through advocacy foundations and grant programs -
Patient Assistance Programs
Reduces the cost of expensive specialty medications -
International Sourcing
Uses a contracted network of international pharmacies to help members obtain medications at a lower cost by dispensing select medications from first-tier countries
Need help with a pharmacy issue? Smith Rx now offers chat support on their website.
Chat support is available from 9:00 AM to 6:00 PM CT, Monday through Friday.
You can also call SmithRx’s dedicated Member Support team at (844) 454-5201. SmithRx's skillful member support specialists can help you with any of your pharmacy inquiries and are eager to assist.
Have questions? We've got you covered.
- Log in to view account details.
- Search FAQs in our Help Center.
- Connect with Customer Support directly through the chat icon on most Sana pages or call us at (833) 726-2123 Monday through Friday, 7 AM to 7 PM Central.