Do I Have Dental or Vision Benefits?

If you are looking for information about your dental or vision coverage and do not see it listed in your Sana Member Portal, your employer may offer these benefits through a separate third-party carrier or partner.

Why Benefits May Not Appear in Your Portal

Sana displays medical benefits and integrated partner programs directly in your member portal. However, if your company provides standalone dental or vision insurance through an external provider:

• Your dental and vision plan details will not appear on your Sana profile or Sana Member ID card.
• Claims and coverage details for those services are managed directly through that specific third-party carrier.

Who to Contact for Information

To confirm whether you have dental or vision coverage and to get details on how to access those benefits:

• Contact Your Employer: Reach out directly to your company's HR Administrator or Benefits Director.
  • Ask your HR team for the name of your dental/vision carrier, your group policy number, and instructions on how to access that carrier's portal or enrollment materials.

Note: Sana Customer Support does not have access to standalone third-party dental or vision policies administered outside of our network partners. Your company's HR team is the best resource to guide you to the right provider.