Ginger: Emotional Health Coaching & Therapy

Sana is proud to partner with Ginger to give you on-demand access to emotional health coaching, self-guided content, and therapy options clinically proven to reduce symptoms of stress, anxiety, and depression. 

Your Ginger coach will start with private, in-app text-based chats and self-guided activities to help you reach your unique goals. Your coach can recommend or connect you to virtual therapy or psychiatry services. Together, your Ginger coaches and clinical team will work with you to identify and achieve your mental and emotional wellness goals.

Ginger also offers Ginger Roots - a free, online resource center available to you and your loved ones. Ginger Roots includes content produced by coaches, activity cards, playlists, and more. 


All Ginger app-based behavioral health coaching, content, and virtual clinical services are available for Sana members over 18.


  • PPO Plus members: Free
  • PPO Plus HSA members: Varies by plan start date
    • 2022 employer plans 
      • Text-based in-app coaching content: Free
      • Clinical therapy and psychiatry fees vary and are free after deductible
    • 2023 employer plans - will be free beginning 6/1/2023
How to access Ginger
Primary Members
  1. Download the Ginger Emotional Support app 
  2. In the app, tap “Get Started,” and select "My Health Plan" as your sponsor
  3. Choose from "Primary Plan Holder" and select "Sana Benefits"
  4. Enter your information, including the email address associated with your Sana portal
  5. Follow the instructions sent to your inbox and you’re all set
  1. Download the Ginger Emotional Support app 
  2. In the app, tap “Get Started” 
  3. Choose "Sign up as a Dependent" at the bottom of the page
  4. Select "Spouse/Adult Dependent," then enter the primary plan holder's (i.e. your family member's) information

Primary members can also invite dependents directly from the Ginger app. 

  1. Select "Profile" in the bottom right of the app
  2. Click "Settings," then "Dependents"
  3. Choose "Refer a dependent"
  4. Enter the primary plan holder's (i.e. your) information, then click "next" to send the invite

How Ginger psychiatrists provide services

Ginger psychiatrists prescribe psychotropics, which are drugs that target the reduction of mental health symptoms. Examples include certain antidepressants, antipsychotics, and anti-anxiety medication. All controlled substances require an in-person visit due to prescribing regulations for telemedicine. Because of these regulations, Ginger’s virtual-only psychiatrists can't prescribe any controlled substances, including stimulants, benzodiazepines, or opiates. However, their clinicians can treat most conditions without prescribing controlled substances.

How psychiatrists manage medication

If you are undergoing psychiatric treatment, your psychiatrist will meet with you every 4-8 weeks to evaluate how your prescribed medication(s) are affecting you. Depending on their evaluation, they might increase or decrease the dosage, or prescribe a different medication.

Have additional questions for Sana? You can reach us quickly via chat at Monday through Friday, 7 AM–7 PM CST,  or at or (833) 726-2123.