Lab Testing & Diagnostics with Labcorp

Sana is proud to partner with Labcorp, a nationwide network of more than 1,700 patient service centers for convenient specimen collection and testing. 

  • PPO Plus plans (C, B, E, P, and S) get complimentary lab work through Labcorp
  • PPO Plus HSA plans get complimentary lab work through Labcorp once the deductible is met

This includes all labs taken at a standalone Labcorp location, or taken at provider's office, as long as the services are billed and analyzed by Labcorp. Occasionally, labs drawn at provider offices are processed and billed before being associated with your Sana Member ID. If you receive an unexpected Labcorp bill, you can:

  • Contact Sana Customer Support for assistance, or
  • Contact Labcorp to provide your Sana Member ID for re-billing and processing through Sana

How to Get Labs

If your sample is taken at your doctor’s office:

  1. Ensure your doctor knows you want your labs sent to Labcorp.
  2. If you’re on a PPO Plus plan, you won’t be billed. If you’re on a PPO Plus HSA plan, you’ll be billed for all labs taken prior to your deductible. 

If you’d like to make an appointment at a Labcorp location:

  1. Go to www.Labcorp.com, click on Individuals & Patients, and scroll down to the Find a patient lab center section for easy scheduling.
  2. Bring your ID, insurance card, credit or HSA card, and a doctor’s test order to your appointment. 
  3. Optional: Download the Labcorp app to receive a notification when it’s your turn to come into the office (COVID safety first!)
  4. If you’re on a PPO Plus plan, the representative will confirm your $0 fee. If you’re on a PPO Plus HSA plan, the representative will confirm your fee and ask for a one-time payment. 

Important Note: 

To receive Labcorp benefits, Labcorp must be the provider billing for the service. Some medical facilities have their own labs and may bill separately, or providers may incorrectly charge patients directly for Labcorp services. If Labcorp is not the billing provider, the service will not qualify for full coverage. To avoid unexpected costs, we recommend visiting a standalone Labcorp location or confirming that Labcorp is billing your services directly.

 
Have questions? We've got you covered.

  • Log in to view account details.
  • Search FAQs in our Help Center.
  • Connect with Customer Support directly through the chat icon on most Sana pages or call us at (833) 726-2123 Monday through Friday, 7 AM to 7 PM Central.
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