Getting Started: How to Use Your Sana Benefits

Whether you've just completed Open Enrollment, are new to the plan, or are coming back for a refresher — we want to help you get the most from your benefits with the tips below.

Meet Sana Care, the online medical practice 100% covered by your plan.

You get a team of doctors, nurse practitioners, and care navigators at your fingertips when you:

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  • Aren't feeling well
  • Need an annual physical
  • Need prescription refills
  • Need medical advice
  • And much more — no concern is too big or too small for the Sana Care team.

Use Sana Care to get connected with the care you need.

Learn more about Sana Care here: https://secure.sanabenefits.com/explore-sana-care

Are you on a Sana First Health Plan (SFHP)?

If you're enrolled in a Sana First Health Plan, Sana Care is your starting point for most in-person care. Start by reaching out to Sana Care through your member portal, and we'll help guide you through the next steps if additional care is needed.

You do not need to start with Sana Care for:

• Emergency Room care
• Urgent Care
• OB/GYN care
• Pediatric primary and preventive care

Not sure which plan you have? Check your member ID card or contact Sana Support.

Tips for Members

1. Need a digital Member ID card? Log in to your Sana account.
2. Prefer to self-serve? You can also use the provider directory to search for in-network providers by name, specialty, and popular categories.
3. Learn how to transfer your prescriptions and save money with mail-order through Amazon Pharmacy, Walmart Mail Order Pharmacy, or Mark Cuban Cost Plus Drugs.
4. Keep an eye on your inbox! We'll occasionally share new products and services to help you maximize your care journey with Sana.