Your Summary Plan Description (SPD) is the official legal document detailing how your health plan operates. It outlines covered benefits, exclusions, cost-sharing percentages, and specific plan rules.
How to Locate Your SPD in the Member Portal
- Log in to your Sana Member Portal.
- On the left-hand navigation menu under Resources, click Documents.
- Under the Summary of Benefits and Coverage section, locate Sana Health Plan.
- Select your active plan type and date to view your enrollment details.
- Click Summary Plan Description to open the document PDF.
Searching and Reading Your SPD
1. Quick Search Methods
- Table of Contents: Browse major section headers to jump to general categories (e.g., Inpatient Care, Prescription Drugs, or General Exclusions).
- Keyword Search (Cmd+F or Ctrl+F): Press Cmd + F (Mac) or Ctrl + F (PC) to open the search bar. Enter specific terms such as "physical therapy," "chiropractic," or "durable medical equipment."
2. What Each Search Result Tells You
Once you locate a specific procedure or benefit section, your SPD provides:
- Service Definition: A detailed description of what the medical procedure or treatment entails.
- Coverage Status: Clear confirmation of whether the service is Covered, Not Covered (Excluded), or requires Prior Authorization.
- Cost-Sharing Percentage: The percentage share paid by the plan versus your out-of-pocket obligation (e.g., 80% plan coverage after deductible).
- Limitations & Comments: Any specific conditions, such as annual visit caps (e.g., 20 visits per calendar year) or pre-certification requirements.
Have questions? We’ve got you covered
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- Search FAQs in our Help Center
Connect with Customer Support directly through the chat icon on most Sana pages or call us at (833) 726-2123 Monday through Friday, 7 AM to 7 PM Central