Claims: How to Submit & Check Status

There are two easy ways to submit claims to Sana.

Electronically 
Electronic/Payor ID: 50114

By Mail
Sana Benefits Claims
P.O. Box 855
Arnold, MD 21012

Checking Claim Status
The easiest way for providers to check the status of a claim is electronically through their EMR or Medical Record system using our Payer ID: SANA1

You can also sign up at stedi.com and use the Stedi portal to check claim status electronically.

You can also use the secure chat below. You'll need to provide the following information when contacting Sana:

  • Provider Name
  • NPI Number
  • Member Name
  • Member Date of Birth
  • Date of Service

Have questions for Sana?
Connect with Provider Support directly through the chat icon on most Sana pages or call us at 
(833) 726-2123 Monday through Friday, 7 AM to 7 PM Central.

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