Claims: How to Submit & Check Status

There are two easy ways to submit claims to Sana.

Electronic/Payor ID: 50114

By Mail
Sana Benefits Claims
P.O. Box 855
Arnold, MD 21012

Checking Claim Status
The easiest way for providers to check the status of a claim is electronically through their EMR or Medical Record system using our Payer ID: SANA1

You can also use the secure chat below. You'll need to provide the following information when contacting Sana:

  • Provider Name
  • NPI Number
  • Member Name
  • Member Date of Birth
  • Date of Service

Have questions for Sana?
Connect with Provider Support directly through the chat icon on most Sana pages or call us at 
(833) 726-2123 Monday through Friday, 7 AM to 7 PM Central.