Echo Self-Service Portal

Sana pays all claims through ECHO Health.

If you have questions about processed payments, save time using the ECHO Self-Service Portal.

To get started, create an account at Echo Provider Payments. Here you can easily access six months of payment records, including: 

  • Explanation of Provider Payment (EPP)
  • Electronic Data Interchange (EDI) files 
  • Payment status (including voided payments, uncleared, and final clearing dates)
  • Not sure if a payment has been processed? Use the advanced search feature to find all payments by date of service.
  • And more! 

If drafts are older than six months, Sana will gladly retrieve this information. Contact us at

Have questions for Sana?
Connect with Provider Support directly through the chat icon on most Sana pages or call us at 
(833) 726-2123 Monday through Friday, 7 AM to 7 PM Central.