Dependents automatically lose coverage at the end of the month of their 26th birthday. The exception to this rule is dependents who are mentally or physically unable to earn a living.
To continue coverage for a disabled dependent, the plan subscriber must contact Sana with the following documentation.
Required Documentation
- Statement from the subscriber stating that dependent is unable to support themself financially and is reliant upon the subscriber
- Written documentation from the eligible dependent's treating physician or psychiatrist clearly identifying that the disability exists and that the dependent is mentally or physically incapable of self-sustaining employment
Once the subscriber emails this documentation to hello@sanabenefits.com, we'll verify the disability and get back to you within 3-5 business days.
Have questions? We've got you covered.
- Log in to view account details.
- Search FAQs in our Help Center.
- Connect with Customer Support directly through the chat icon on most Sana pages or call us at (833) 726-2123 Monday through Friday, 7 AM to 7 PM Central.