In some cases, especially for members on a PPO Plus HSA plan, you may have to pay some or all provider fees upfront. This will depend on the individual facility as well as the services being rendered. Either way, contact our Provider Access Team and we'll ensure you're reimbursed for anything above your normal cost-sharing responsibilities.
Have additional questions for Sana? You can reach us quickly via chat at sanabenefits.com/chat Monday through Friday, 7 AM–7 PM CST, or at firstname.lastname@example.org or (833) 726-2123.