Welcome to Sana

Whether you've just completed Open Enrollment, are new to the plan, or are coming back for a refresher — we want to help you get the most from your benefits.

Watch our Fall 2023 Welcome Webinar Series

Part 1: Getting Care - Provider Access (8:50)

Part 2: Preventive Care, Prescriptions, and $0 Care Partner Spotlight (8:40)

Tips for New Members

  1. Review your Welcome Kit and Field Guides to get familiar with your new benefits.
    Need digital Member ID card? Log in to your Sana account.
  2. Use Find Care to search for in-network providers by name, specialty, and popular categories.
    When you're logged into your account, check to see if Sana Care is available in your area — no question is too big or too small for the dedicated care team!
  3. Discover which Care Partners might be right for you. We offer $0 options for urgent and primary care, virtual specialty care, surgical Centers of Excellence, labs, testing, equipment, and more.
  4. Learn how to transfer your prescriptions and save money with mail-order through Amazon Pharmacy, Walmart Mail Order Pharmacy, or Mark Cuban Cost Plus Drugs.
  5. Keep an eye on your inbox! We'll occasionally share new products and services to help you maximize your care journey with Sana.
Learn more about getting care with Sana in this two-minute video.
Have questions? We've got you covered.

  • Log in to view account details.
  • Search FAQs in our Help Center.
  • Connect with Customer Support directly through the chat icon on most Sana pages or call us at (833) 726-2123 Monday through Friday, 7 AM to 7 PM Central.