Welcome to Sana

Whether you've just completed Open Enrollment, are new to the plan, or are coming back for a refresher — we want to help you get the most from your benefits with the tips below.

Meet Sana Care, the online medical practice 100% covered by your plan.

You get a team of doctors, nurse practitioners, and care navigators at your fingertips when you:

    • Aren't feeling well
    • Need an annual physical
    • Need prescription refills
    • Need medical advice
    • And much more — no concern is too big or too small for the Sana Care team.

Note: Sana Care is currently available in Arizona, Indiana, Minnesota, Ohio, Texas, and Virginia and is coming soon to additional states.

New Member Welcome Webinars

Part 1: Getting Care - Provider Access (8:50)

Part 2: Preventive Care, Prescriptions, and Care Partner Spotlight (8:40)

Tips for Members

  1. Review your Welcome Kit and Field Guides to get familiar with your new benefits.
    Need a digital Member ID card? Log in to your Sana account.
  2. Use Sana Care to get connected with the care you need.
    Prefer to self-serve? You can also use Find Care to search for in-network providers by name, specialty, and popular categories.
    When you're logged into your account, check to see if Sana Care is available in your area — no question is too big or too small for the dedicated care team!
  3. Discover which Care Partners might be right for you. We offer options for urgent and primary care, virtual specialty care, surgical Centers of Excellence, labs, testing, equipment, and more.
  4. Learn how to transfer your prescriptions and save money with mail-order through Amazon Pharmacy, Walmart Mail Order Pharmacy, or Mark Cuban Cost Plus Drugs.
  5. Keep an eye on your inbox! We'll occasionally share new products and services to help you maximize your care journey with Sana.
You can learn more about getting care with Sana in this two-minute video.
Have questions? We've got you covered.

  • Log in to view account details.
  • Search FAQs in our Help Center.
  • Connect with Customer Support directly through the chat icon on most Sana pages or call us at (833) 726-2123 Monday through Friday, 7 AM to 7 PM Central.